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رابطه اعتماد به مدیران با رفتار شهروندی سازمانی با میانجی های هویت و تعهد سازمانی در اداره کل ورزش و جوانان استان گیلان | ||
پژوهشنامه مدیریت ورزشی و رفتار حرکتی | ||
دوره 17، شماره 33، شهریور 1400، صفحه 192-179 اصل مقاله (962.16 K) | ||
نوع مقاله: مقاله پژوهشی | ||
شناسه دیجیتال (DOI): 10.22080/jsmb.2020.13029.2717 | ||
نویسندگان | ||
فاطمه کاتبی جهرمی* 1؛ مهرعلی همتی نژاد2؛ شهرام شفیعی3 | ||
1تربیت بدنی و علوم ورزشی/ دانشگاه گیلان | ||
2تربیت بدنی و علوم ورزشی/دانشگاه گیلان | ||
3گروه مدیریت ورزشی دانشکده تربیت بدنی دانشگاه گیلان، رشت، ایران | ||
تاریخ دریافت: 24 مهر 1396، تاریخ بازنگری: 15 مرداد 1397، تاریخ پذیرش: 24 مرداد 1397 | ||
چکیده | ||
مقدمه و هدف: هدف از پژوهش حاضر بررسی رابطه اعتماد به مدیران با رفتار شهروندی سازمانی با میانجی های هویت و تعهد سازمانی در اداره کل ورزش و جوانان استان گیلان می باشد. روش شناسی: پژوهش حاضر از نوع توصیفی- همبستگی است. برای گردآوری اطلاعات، از پرسشنامه های اعتماد به مدیران چاتوت و همکاران (2010)، هویت سازمانی چنی (1983)، تعهد سازمانی آلن و مایر (1997) و رفتار شهروندی سازمانی توکلی و همکاران (1388) استفاده شده است. جامعه آماری، کلیه کارکنان اداره کل ورزش و جوانان استان گیلان (130 نفر) بودند که تعداد 101 پرسشنامه جمع آوری شد. سپس دادهها با نرم افزارهایSPSS 22 و3 SmartPLS تجزیه و تحلیل شد. یافته ها: اعتماد به مدیران بر رفتار شهروندی سازمانی بطور مستقیم تاثیری نداشت ولی اثرگذاری مستقیم اعتماد به مدیران بر هویت سازمانی، هویت سازمانی بر تعهد سازمانی و تعهد سازمانی بر رفتار شهروندی سازمانی در سطح مطلوب می باشد. نهایتا اعتماد به مدیران به طور غیرمستقیم توسط میانجی های هویت و تعهد سازمانی بر رفتار شهروندی سازمانی اثرگذار است. نتیجه گیری: مدیران می توانند با ایجاد اعتماد نسبت به خود در کارکنانشان، منجر به افزایش اعتماد سازمانی شوند تا به دنبال آن هویت سازمانی، تعهد سازمانی و رفتار شهروندی سازمانی افزایش یابد. | ||
کلیدواژهها | ||
اداره کل ورزش و جوانان؛ اعتماد؛ تعهد سازمانی؛ رفتار شهروندی سازمانی؛ هویت سازمانی | ||
عنوان مقاله [English] | ||
The Relationship Between Trust in Managers and the Organizational Citizenship Behavior with the Mediation of Organizational Identity and Commitment in the General Administration of Sports and Youth of Gilan Province | ||
نویسندگان [English] | ||
Fatemeh Katebi Jahromi1؛ Mehrali Hammatinezhad2؛ shahram shafiee3 | ||
1Physical Education and Sports Science/University of Guilan | ||
2Physical Education and Sports Science/ University of Guilan | ||
3university of Guilan | ||
چکیده [English] | ||
Purpose: The aim of the present study was to investigate the relationship between the trust in managers and organizational citizenship behavior in the general administration of sports and youth of the Guilan province, with the mediation of organizational identity and commitment. Methodology: The present study is of the descriptive-correlation type. For data collection, a trust in managers questionnaire (Chathoth et al., 2010), organizational identity questionnaire (Cheney, 1953), an organizational commitment questionnaire (Allen & Meyer, 1997), and an organizational citizenship behavior questionnaire (Tavakolli et al., 2009) were used. The population consisted of all the staff of the General Administration of Sports and Youth of Guilan province (130 people), from whom 101 questionnaires were collected. The data were analyzed using SPSS 22 and Smart PLS 3 modeling software. Results: Trust in managers did not have a direct effect in organizational citizenship behavior, however, the direct effectiveness of putting trust in managers on organizational identity, organizational identity on organizational commitment, and organizational commitment on organizational citizenship behavior were at optimal levels. Finally trust in managers was found to be indirectly effective in organizational citizenship behavior through the mediation of organizational identity and commitment. Conclusion: Managers can increase organizational trust through making their employees trust them, thereby boosting organizational identity, organizational commitment and organizational citizenship behavior. | ||
کلیدواژهها [English] | ||
The General Administration of Sports and Youth, Trust, Organizational Commitment, Organizational Citizenship Behavior, Organizational Identity | ||
مراجع | ||
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