تعداد نشریات | 30 |
تعداد شمارهها | 467 |
تعداد مقالات | 4,519 |
تعداد مشاهده مقاله | 7,144,836 |
تعداد دریافت فایل اصل مقاله | 5,334,658 |
رابطه ویژگیهای نوآوری بر ارزش ادراک شده مشتریان در باشگاه های کوچک ورزشی شهر تهران | ||
پژوهشنامه مدیریت ورزشی و رفتار حرکتی | ||
مقاله 10، دوره 18، شماره 35، شهریور 1401، صفحه 279-265 اصل مقاله (333.79 K) | ||
نوع مقاله: مقاله پژوهشی | ||
شناسه دیجیتال (DOI): 10.22080/jsmb.2020.14830.2940 | ||
نویسندگان | ||
حبیب هنری* 1؛ مجتبی چولکی2؛ کیوان ملا نوروزی3؛ علی خزایی4 | ||
1هیات علمی | ||
2دانشگاه هوایی شهید ستاری | ||
3استاد دانشگاه آزاد واحد اسلامشهر | ||
4دانشگاه علامه طباطبائی | ||
تاریخ دریافت: 16 مهر 1397، تاریخ بازنگری: 20 اسفند 1397، تاریخ پذیرش: 05 شهریور 1398 | ||
چکیده | ||
مقدمه و هدف: هدف از این تحقیق رابطه ویژگیهای نوآوری بر ارزش ادراک شده مشتریان در باشگاه های کوچک ورزشی شهر تهران بود. روش شناسی: پژوهش حاضر براساس هدف جزو تحقیقات کاربردی و به لحاظ روش از نوع همبستگی است و از نظر نحوه گردآوری اطلاعات پیمایشی بود. جامعه آماری مشتریان باشگاههای تناسب اندام ویژه آقایان بود (2000=N). براساس فرمول کوکران 267 نفر به صورت تصادفی به عنوان نمونه پژوهش انتخاب شدند. ابزار گردآوری دادهها تعداد سه پرسشنامه محققساخته شامل 50 گویه که روایی آن با نظر اساتید تایید و پایایی آن توسط آلفای کرونباخ محاسبه و تایید گردید. برای تجزیه و تحلیل دادهها از آمار توصیفی و برای آزمون فرضیهها از مدل معادلات ساختاری و به طور خاص از روش تحلیل مسیر استفاده گردید. یافتهها: نتایج نشان داد بین ویژگیهای نوآوری و ارزش ادراک شده ارتباط معناداری و در جهت مثبت وجود دارد ( 62/0 r= ؛ 05/0P=). همچنین در بین ویژگیهای نوآوری مشاهده پذیری ارتباط بیشتری و پیچیدگی محصول تاثیر کمتری نسبت به سایرین با ارزش ادراک شده دارد. نتیجه گیری: با توجه به نتایج به دست آمده در خصوص تاثیر معناداری ویژگیهای نوآوری بر ارزش ادراک شده میتوان نتیجه گرفت که با عرضه خدمات نوآورانه با این شیوه میتواند موجب ایجاد ارزش ادراک شده در مشتریان و تقویت آن گردد. مدیران اماکن ورزشی توجه خاصی به کیفیت مطلوب ویژگیهای نوآوری داشته باشند، به گونهای که مشتریان با مشاهده و دریافت اولین اطلاعات در خصوص یک نوآوری به سرعت جذب آن شده و تصمیم به خرید گیرند، زیرا رمز موفقیت یک نوآوری در فروش موفقیت آمیز آن میباشد. | ||
کلیدواژهها | ||
نوآوری؛ مشاهده پذیری؛ ارزش ادراک شده | ||
عنوان مقاله [English] | ||
The Relationship between Innovation Characteristics and Perceived Value of Customers at Small Sports Clubs in Tehran | ||
نویسندگان [English] | ||
mojtaba chiolaki2؛ keivan norozy3؛ ali khazaei4؛ | ||
2Shahid Sattari University of Aeronautical Engineering | ||
3Islamic Azad University Islamshahr Branch | ||
4Allameh Tabataba'i University | ||
چکیده [English] | ||
Introduction and Objective: The purpose of this study was to investigate the relationship between innovation characteristics and the perceived value of customers in small sports clubs in Tehran. Methodology: Based on the purpose, the present study is an applied research, and in terms of the method, it is a correlational type. It is also a survey study based on the data collection method. The statistical population was the customers of men's fitness clubs (N = 2000). Based on the Cochran formula, 267 individuals were randomly selected as the research sample. Data was collected by three researcher-made questionnaires consisting of 50 items, whose validity was confirmed by the professors. The reliability of the questionnaire was also calculated and confirmed by Cronbach's alpha. Descriptive statistics were used to analyze the data, and to test the hypotheses, structural equation modeling and path analysis were used in particular. Results: The results showed that there is a significant positive correlation between the characteristics of innovation and perceived value (r = 0.62, P = 0.05). Also, among the characteristics of visibility innovation, the relationship and the complexity of the product have lesser impact than the perceived value of others. Conclusion: According to the results obtained regarding the significant effect of innovation characteristics on perceived value, it can be concluded that providing innovative services in this way, can create perceived value in customers and strengthen it. Managers of sports centers should pay special attention to the desirable quality of innovation characteristics, so that customers become attracted to it quickly and decide to buy it after seeing and receiving the first information about an innovation, because the key to the success of an innovation is in its successful sale. | ||
کلیدواژهها [English] | ||
Innovation, Visibility, Perceived value | ||
مراجع | ||
Agha Zadeh,H Stiri, M. Mohammadi, A. (2009). Investigation of Intra-Organizational Barriers to Marketing of Iranian Sports Institutions, Journal of Sports Management, (36): 129-150. [Persain] Ahmadi Alvar, Z. Pour Ashraf, Y. (2017). Investigating the relationship between customer perceived value and customer performance, Journal of Management Development and Transformation, vol 30, pp 31-40. [Persain] Au Kai-ming, A., & Enderwick, P. (2000). A cognitive model on attitudes towards technology doption. Journal of Managerial Psychology, 15(4), 266-275. Azim Zadeh, Sm (2013). Analysis of factors affecting the development of small and medium businesses and to provide an appropriate model sport, Ph.D. Thesis, Tarbiat Modares University. [Persain] Bagheri, S M. (2011). Investigating the Effect of Relationship Marketing and Product Characteristics on Perceptions and Intent to Accept New Products: in the Electronic Products Industry, Journal of Executive Management Scientific Research, vol 3, no 5, pp 29-52. [Persain] Bhatti Tariq (2007). Exploring factors influencing the adoption of mobile commerce, journal of internet banking and commerce, Vol. 12, No.3, pp. 1-13. Chen Po- Tsang and H. Hu (2010). The effect of relational benefits on perceived value in relation to customer loyalty: An empirical study in the Australian coffee outlets industry; International Journal of Hospitality management, Vol. 29, pp. 405- 412. Chen, Li and Minsun, Li, (2012). exploring consumer adoption of new services by and lyzing the behavior of 3G subscribers, Journal: Electronic commerce Research and Applications- volume 11, issue 2, Page 89-100, ISI Database: Sience Direct (Elsevier). Esmaeili, M., Ehsani, M., kuzeh Chiyan, H., & Honari, H. (2016). Modeling the Impact of Market Orientation on Customer Future Behavior in Sport Facility According Perceived Value. Sport Management Studies. 8 (36): 147-66. [Persain] Fakoor Saghiyeh, Am. Hadadian, S. Klidari, Y. (2015). The Effect of Service Quality on Behavioral Needs with Customer Satisfaction and Perceived Value, Explore business management, vol 7, no 13, pp 203-183. [Persain] Haghgoei, M. (2012). The Importance of Affiliate Marketing in Organizations, Journal of Management Executive, vol 10, pp 23-34. [Persain] Hasan Zadeh, M. (2005). sports marketing, Pressman Publishing, Tehran, pp 160-154. [Persain] Heydar Zadeh, K. Norouzi, A. (2010). Investigating the Effect of Mental Complexity on the Recognition of the Benefits of Belief (based on the immediate benefit) and pleasurable products (based on instant pleasure) in the process of consumer purchasing decision making, Journal of Management Researches in Science and Research Unit, vol 87, pp 62-70. [Persain] Kim Changsu, w. Tao, N. shin and K. Kim (2010). An empirical study of customers, perceptions of security and trust in e - payment systems; Journal of Electronic Commerce Research and Applications, Vol. 9, pp. 84- 95. Kulviwat Songpol, G.G Bruner and o. Al- Shurideh (2009). The role of social influence on adoption of high tech innovations: The moderating effect of public / private consumption Journal & Business Research, Vol. 62, pp 706- 712. Lavlak, C., & Right, L. (2003). Marketing principles and services. Translated by Abolfazl Tajzadeh. Semat press. Lee, J., & Allaway, A. (2002). Effects of personal control on adoption of self-service technology innovations. The Journal of Service Marketing, 16(6), 553-572. Levering A. & V. Liljander (2006). Does relationship marketing improve customer relationship satisfaction: schools of thought and future research directions, Journal of Bank Marketing, vol. 24, No.4, pp.232-251. Maghbar Ali, R. Zarafshani, Q. (2012). A Review on the Effect of Innovative Features in the Acceptance Process Using the Meta-Analysis Method, Proceedings of the 4th National Conference on Sport Sciences and Physical Education of Iran, Tehran. [Persain] Meuter Mathew lane (2009). Consumer adoption of innovative self-service technologies: A multi-method investigation, Dissertation; Arizona State University. Perez. - luno Ana, j. Wiklund and R.V. Cabrera (2010). The dual nature of innovative activity: How entrepreneurial orientation influences innovation generation and adoption; Journal of Business Venturing, pp. l - 17. Prior, D. D., (2013). Supplier representative activities and customer perceived value in complex industrial solutions, Industrial Marketing Management, 42(8): 1192-1201 Shafiee, SH., Zareian, H., & Brakhas Ghormish, H. (2017). The Effect of Business Intelligence on Financial Performance through Innovation and Brand Success (The Case Study: Private Sports Clubs in Rasht). Sport Management Studies. 9 (41): 127-46. [Persain]. Doi: 10.22089/smrj.2017.918 Suh Jaebeom (2001). Effect of relationship quality on the likelihood of new product adoption and existing product retention, Dissertation; university of Tuscaloosa, Alabama. Theodorakis, N. D., Alexandris, K., Tsigilis, N., & Karvounis, S. (2013). Predicting Tsu Wee, T.T. (2003) factors affecting new product adoption in the consumer electronic industry" Singapore Management Review, Vol.25, No.2, pp. 51-71. Uoshida, Masayuki D. James, Jeffrey and Cronin jr, J. joseph, Conceptualization, Measurement and its impact on consumer behavior, Journal: Sort management review- volume 16, issue 1, 2013, pages 68-84, ISI database: Sience Direct (Elsevier). Zenithal, V.A. (1988). Consumer perceptions of price, quality and value: a means-end model and synthesis of evidence, Journal of Marketing, Vol. 52, July, pp. 2-22.
| ||
آمار تعداد مشاهده مقاله: 1,365 تعداد دریافت فایل اصل مقاله: 338 |