Designing a Model for Evaluating the Effectiveness of the Employee’s Empowerment Program Based on a Systematic Approach. (Case Study: Governmental Organizations of Isfahan City)

Ghasemi, Saeid; Daneshfard, Karam Allah; Gholami, Abdolkhalegh

doi:10.22080/jem.2021.18017.3103

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	Designing a Model for Evaluating the Effectiveness of the Employee’s Empowerment Program Based on a Systematic Approach. (Case Study: Governmental Organizations of Isfahan City)
پژوهشنامه مدیریت اجرایی
Volume 12, Issue 24, January 2021, Pages 13-41 PDF (756.4 K)
Document Type: Management & Organization
DOI: 10.22080/jem.2021.18017.3103
Authors
Saeid Ghasemi¹; Karam Allah Daneshfard^* ²; Abdolkhalegh Gholami³
¹Ph.D. student, Department of Management, Yasooj Branch, Islamic Azad University, Yasooj, Iran
²Corresponding author, Associate professor, Management department, Management faculty,, Islamic Azad University, Tehran, Iran
³Assistant professor, Management department, Management faculty, Islamic Azad University, Yasooj, Iran.
Receive Date: 19 January 2020, Revise Date: 21 September 2020, Accept Date: 10 October 2020
Abstract
Today, human resources are the first factor in the development of societies and empowered employees have the ability to make independent decisions. In fact, organizations empower employees to delegate authority to the lowest organizational levels. Therefore, it is likely that identifying and determining the importance of factors affecting employee empowerment has a considerable role in improving organizational effectiveness. To this end, the main purpose of this study was the identification and determining the importance of the factors affecting the evaluation of the effectiveness of employee empowerment. The current study was based on a qualitative and quantitative approach. The statistical population of this study was the organizational managers of the governmental organization of Esfahan city which according to the impossibility of access to all members, a sample of 10 members was used. In the first step, the 9 variables consist of empowerment resources, leaders and managers, Psychological dimensions, organizational environment, training, organizational climate, organizational structure, empowerment methods, and mediators variables were obtained via literature. Then, using the 5 main rounds of the Delphi method, 44 sub-variables related to the 9 mentioned categories were identified. T Quantitative data analysis was performed to determine the weight and importance of categories using hierarchical analysis. The results of this section showed that the category of leaders and managers had the highest weight and the category of organizational climate had the lowest weight. Finally, the model of factors affecting the evaluation of the effectiveness of employee empowerment based on the obtained results was presented. The results of this study showed that evaluating the effectiveness of empowerment courses is a complex matter that is affected by many variables and attention and focuses on these variables is recommended to managers of government organizations in Isfahan.
Keywords
Effectiveness Evaluation; Empowerment Programs; Delphi; AHP; Isfahan

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Designing a Model for Evaluating the Effectiveness of the Employee’s Empowerment Program Based on a Systematic Approach. (Case Study: Governmental Organizations of Isfahan City)