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طراحی الگوی ارتباط گریزی کارکنان دستگاههای اداری شهر خرم آباد با روش داده بنیاد | ||
مدیریت منابع انسانی پایدار | ||
مقاله 2، دوره 6، شماره 11، مهر 1403، صفحه 28-7 اصل مقاله (1.26 M) | ||
نوع مقاله: مقاله پژوهشی | ||
شناسه دیجیتال (DOI): 10.22080/shrm.2024.4835 | ||
نویسندگان | ||
امیرهوشنگ نظرپوری* 1؛ هادی رضایی نژاد2؛ مجتبی حسنوند3؛ الهه کوه نشین4 | ||
1دانشیار گروه مدیریت، دانشگاه لرستان، ایران | ||
2دانشجوی دکتری مدیریت دولتی، دانشگاه لرستان، خرم آباد، ایران | ||
3کارشناس ارشد مدیریت بازرگانی،دانشگاه پیام نور تهران،شهر ری | ||
4دانشجوی کارشناسی ارشد دانشگاه آزاد اسلامی و آموزگار ابتدایی آموزش و پرورش الشتر، ایران | ||
تاریخ دریافت: 27 اردیبهشت 1403، تاریخ پذیرش: 27 اردیبهشت 1403 | ||
چکیده | ||
ارتباط نقش اساسی و محوری در سازمان دارد. شکلگیری یک فرایند ارتباطی سالم در سازمان زمینهساز افزایش میزان بهرهوری، ارزشهای کاری، عملکرد شغلی، رضایتمندی کارکنان و ذینفعان راهبردی سازمان شود. با توجه به اهمیت ارتباطات موثر برای سازمانها، لازم است با شناسایی عوامل و تدوین الگوی ارتباطگریزی برای کاهش آن اقدام شود. هدف این پژوهش ارائه الگوی ارتباطگریزی منابع انسانی در سازمان است. پژوهش حاضر از نظر هدف، کاربردی و از حیث ماهیت و روش، توصیفی پیمایشی است. این پژوهش به صورت کیفی انجام شده و از استراتژی «نظریه داده بنیاد» بهره میبرد. جامعه آماری این پژوهش شامل اساتید رشته مدیریت و مدیران عالی و میانی دستگاههای اداری شهر خرم آباد بودند که که بر اساس اصل کفایت نظری 18 نفر از آنها با روش نمونهگیری هدفمند به عنوان نمونه پژوهش مورد بررسی قرار گرفتند. ابزار گردآوری اطلاعات در این پژوهش مصاحبه نیمه ساختاریافته بود. در این پژوهش برای ارائه مدل تحقیق از رویکرد نظریه داده بنیاد با روش استراوس و کوربین استفاده شده است و با استفاده از نرم افزار Atlas.ti و با بهرهگیری از روش کدگذاری شناسایی شدند. این پژوهش منتج به ارائه مدلی شامل شرایط علّی، مداخله گر، زمینهای با پدیده محور ارتباطگریزی کارکنان بود. راهبردهای این مدل شامل آموزش و توسعه مهارت و بهبود محیط کار است و پیامدهای آن نیز شامل کاهش ارتباطگریزی و افزایش عملکرد سازمانی میگردد. | ||
کلیدواژهها | ||
ارتباط گریزی؛ ارتباطات سازمانی؛ داده بنیاد | ||
عنوان مقاله [English] | ||
Designing the pattern of communication apprehension of employees of Khorramabad administrative units with the grounded theory approach | ||
نویسندگان [English] | ||
amir hooshang nazarpoori1؛ Hadi Rezaeinejad2؛ Mojtaba Hasanvand3؛ elahe kohneshin4 | ||
1associated professor of LORESTAN university | ||
2PhD student in public administration, Lorestan University, Khorramabad, Iran | ||
3Karshanasi Arshad Bazargani district, Daneshgah Payam Noor, Tehran, month of Rey | ||
4Master's student of Islamic Azad University and elementary teacher of ALESHTAR, Iran | ||
چکیده [English] | ||
Communication has a fundamental and pivotal role in the organization. The formation of a healthy communication process in the organization is the basis for increasing productivity, work values, job performance, satisfaction of employees and strategic stakeholders of the organization. Considering the importance of effective communication for organizations, it is necessary to reduce it by identifying factors and formulating a pattern of communication apprehension. The purpose of this research is to present the model of communication apprehension of human resources in the organization. The current research is applied in terms of purpose and descriptive survey in terms of nature and method. This research was conducted qualitatively and uses the "Grounded Theory Approach" strategy. The statistical population of this research included management professors and top and middle managers of Khorram Abad city administrations, and based on the principle of theoretical adequacy, 18 of them were selected as the research sample by purposive sampling method. The data collection tool in this study was a semi-structured interview. In this research, the grounded theory approach with the Strauss and Corbin method was used to present the research model, and they were identified using the Atlas.ti software and using the coding method. This research resulted in the presentation of a model including causal, intervening, contextual conditions with the phenomenon of employees' communication apprehension. The strategies of this model include training and skill development and improving the work environment, and its consequences include reducing communication apprehension and increasing organizational performance. | ||
کلیدواژهها [English] | ||
Communication apprehension, organizational communication, grounded theory approach | ||
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آمار تعداد مشاهده مقاله: 313 تعداد دریافت فایل اصل مقاله: 85 |