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بررسی تأثیر منظر صوتی طبیعت بر رضایت گردشگران و ادراک حس مکان در مقصدهای گردشگری (مطالعۀ موردی: جنگلهای هیرکانی گیلان) | ||
پژوهش های بازاریابی گردشگری و میهمان نوازی | ||
مقاله 9، دوره 3، شماره 1 - شماره پیاپی 4، فروردین 1404، صفحه 197-222 اصل مقاله (837.57 K) | ||
نوع مقاله: مقاله پژوهشی مستقل | ||
شناسه دیجیتال (DOI): 10.22080/tmhr.2025.29248.1058 | ||
نویسندگان | ||
حمیده بیگی* 1؛ سعیده اسماعیلی2 | ||
1گروه جغرافیا و برنامه ریزی شهری، دانشکده ادبیات و علوم انسانی، دانشگاه گیلان، رشت، ایران | ||
2استادیار، گروه سیاستگذاری و توسعۀ گردشگری، دانشکدۀ گردشگری، دانشگاه تهران، ایران | ||
تاریخ دریافت: 29 اردیبهشت 1404، تاریخ بازنگری: 21 خرداد 1404، تاریخ پذیرش: 22 خرداد 1404 | ||
چکیده | ||
زمینه و هدف: منظر صوتی بهعنوان یکی از عناصر چندحسی تجربۀ گردشگری، با وجود اهمیت آن در شکلگیری حس مکان، تاکنون در مطالعات گردشگری کمتر مورد توجه قرار گرفته است. این پژوهش با هدف بررسی نقش منظرهای صوتی طبیعی در ادراک حس مکان و رضایت گردشگران، از زاویۀ تجربۀ شنیداری انجام شده است. روش شناسی: مطالعۀ حاضر در سه سایت میراث طبیعی جنگلهای هیرکانی در استان گیلان که به منظرهای صوتی منحصربهفرد شهرت دارند، صورت گرفته است. یک مدل رفتاری با استفاده از روش مدلسازی معادلات ساختاری (SEM) و تحلیل بوتاسترپ برای بررسی رابطۀ بین نگرش گردشگران به منظر صوتی، تصویر ذهنی آن و اثر آن بر رضایت و حس مکان طراحی و آزمون شد. دادهها از طریق پرسشنامه و مصاحبههای نیمهساختاریافته با ۳۰ نفر از راهنمایان تخصصی و کارشناسان محیط زیست و همچنین ۲۴۸ گردشگر جمعآوری شد. یافته ها: نتایج نشان داد که منظرهای صوتی طبیعی تأثیر مثبتی بر رضایت گردشگران و تقویت حس مکان دارند. همچنین، مشخص شد که انتظارات شنیداری گردشگران نقش مؤثری در رضایت آنها از سفر و تصمیم به بازدید مجدد ایفا میکند. این ارتباط میان تجربۀ شنیداری و وفاداری گردشگران مورد تأیید قرار گرفت. نتیجه گیری و پیشنهادات: منظر صوتی بهعنوان عنصری تأثیرگذار در تجربۀ گردشگری و وفاداری به مقصد مطرح شده و توجه به آن میتواند منجر به بهبود کیفیت تجربۀ گردشگران شود. تقویت صداهای طبیعی و کاهش نویزهای انسانی، بهویژه در مقاصد طبیعی مانند جنگلهای هیرکانی، میتواند به ایجاد حس مکان ماندگار و توسعۀ پایدار گردشگری منجر گردد. نوآوری و اصالت: این پژوهش با معرفی منظر صوتی بهعنوان یک جاذبۀ نوین گردشگری، گامی نوآورانه در مطالعات مدیریت مقصد برداشته است. ارائۀ مفاهیم نظری تازه و پیشنهادهای مدیریتی در راستای بهرهگیری از عناصر شنیداری در برنامهریزی گردشگری، ازجمله دستاوردهای اصلی این مطالعه محسوب میشود. | ||
کلیدواژهها | ||
منظر صوتی؛ حس مکان گردشگری؛ تصویر مقصد؛ جنگل های هیرکانی؛ استان گیلان | ||
عنوان مقاله [English] | ||
Investigating the Impact of Natural Soundscape on Tourist Satisfaction and Sense of Place Perception in Tourist Destinations (Case Study: Hyrcanian Forests of Gilan) | ||
نویسندگان [English] | ||
Hamideh Beigi1؛ Saeide Esmaili2 | ||
1University of Guilan | ||
2Department of Tourism Policy and Development, Faculty of Tourism, University of Tehran, Iran | ||
چکیده [English] | ||
Context and Purpose: Despite being an integral part of the multisensory travel experience, soundscapes remain an underexplored aspect of tourism studies. This research investigates the role of natural soundscapes in shaping tourists’ sense of place and overall satisfaction. Focusing on the auditory dimension, the study aims to explore how natural acoustic environments contribute to emotional and perceptual connections with natural heritage destinations. Design/methodology/approach: The study was conducted across three natural heritage sites within the Hyrcanian forests of Gilan Province, Iran-regions renowned for their distinctive natural soundscapes. Employing structural equation modeling (SEM) and bootstrap analysis, a behavioral model was tested to examine the relationships between tourists’ attitudes toward natural soundscapes, their perceived image of these soundscapes, and the resulting impact on tourist satisfaction and sense of place. Data were gathered through a combination of questionnaires and semi-structured interviews involving 30 expert stakeholders and 248 visiting tourists. Findings: The results demonstrate that natural soundscapes significantly enhance tourist satisfaction and strengthen emotional bonds with the environment, contributing positively to the sense of place. Furthermore, auditory expectations were found to play a crucial role in shaping tourists' overall satisfaction and their intentions for future visits. Conclusion: Natural soundscapes emerge as influential elements in both tourists’ perceptual experiences and destination loyalty. Enhancing these auditory components and reducing anthropogenic noise can lead to more meaningful, satisfying, and sustainable tourism experiences. Originality/value: This study makes a pioneering contribution by positioning soundscapes as a central element in destination management and tourism experience design. It introduces theoretical insights and practical recommendations for leveraging natural auditory environments to support regional tourism development and sustainable resource management. | ||
کلیدواژهها [English] | ||
Soundscape, Sense of Place in Tourism, Destination Image, Hyrcanian Forests, Gilan Province | ||
مراجع | ||
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