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طراحی چارچوب تعاملی تصمیم گیری استراتژیک انسانمحور و هوش مصنوعی و بهبود تاب آوری سازمانی | ||
| پژوهشنامه مدیریت اجرایی | ||
| دوره 17، شماره 34، اسفند 1404، صفحه 239-261 اصل مقاله (1.28 M) | ||
| نوع مقاله: مدیریت استراتژیک (برنامهها، تحلیلهای استراتژیکی تولید، استراتژیهای بازاریابی و مدیریت بازار، کسبوکار، سرمایه گذاری، منابع انسانی، مالی، رقابت، . . . ) | ||
| شناسه دیجیتال (DOI): 10.22080/jem.2026.31762.4047 | ||
| نویسندگان | ||
| سیده رویا کلاتی* 1؛ اسداله کردنائیج2 | ||
| 1استادیار، گروه تربیت بدنی و علوم ورزشی، دانشکده علوم انسانی، دانشگاه شاهد، تهران، ایران | ||
| 2استاد گروه مدیریت بازرگانی، دانشکده مدیریت و اقتصاد، دانشگاه تربیت مدرس، تهران، ایران . | ||
| تاریخ دریافت: 24 اردیبهشت 1405، تاریخ بازنگری: 24 تیر 1405، تاریخ پذیرش: 03 مرداد 1405 | ||
| چکیده | ||
| در فضای پرتلاطم و پیچیده امروز، باشگاههای فوتبال ایران با چالشهای چندبعدی، ازجمله بحرانهای جهانی، محدودیتهای مالی شدید و افزایش انتظارات ذینفعان، مواجهاند؛ چالشهایی که ضرورت تقویت تابآوری سازمانی را برجسته میسازند. پژوهش حاضر با هدف طراحی چارچوبی تعاملی برای تصمیمگیری راهبردیِ انسانمحور و مبتنی بر هوش مصنوعی، بهمنظور ارتقای تابآوری در این باشگاهها، انجام شد. روش پژوهش، ترکیبی بود و شامل مرور نظاممند ۵۲ منبع علمی، انجام ۱۵ مصاحبه نیمهساختاریافته با خبرگان، تحلیل دادههای کیفی با استفاده از نرمافزار MAXQDA نسخه ۲۰۲۲ و تحلیل دیمتل با مشارکت ۱۲ خبره میشد. یافتهها نشان دادند که رهبری تحولآفرین و قابلیتهای هوش مصنوعی، مهمترین عوامل علّی هستند؛ درحالیکه موانع فرهنگی - اخلاقی، نقشی محدودکننده اما ضعیفتر دارند. در مقابل، فرهنگ یادگیری سازمانی، تعامل انسان - هوش مصنوعی، چابکی سازمانی و ابعاد تابآوری، شامل جذب شوک، سازگاری و تحول، بهعنوان متغیرهای معلولی شناسایی شدند. رهبری تحولآفرین، بیشترین میزان اثرگذاری و برجستگی را در شبکه روابط داراست. درنهایت، نتایج نشان میدهد که هوش مصنوعی بهتنهایی برای ایجاد تابآوری پایدار کافی نیست و اثربخشی آن به رهبری تحولآفرین، توسعه فرهنگ یادگیری مستمر، ارتقای مهارتهای دیجیتال و مدیریت چالشهای فرهنگی و اخلاقی نیاز دارد. چارچوب پیشنهادی پژوهش، با تأکید بر پیشبینی زودهنگام تهدیدها، تحلیل بلادرنگ دادهها و تعامل انسان - ماشین، امکان تبدیل بحرانها به فرصتهای نوآوری را فراهم میکند و راهنمایی کاربردی برای مدیران باشگاههای فوتبال ایران در مسیر دستیابی به مزیت رقابتی پایدار ارائه میدهد. | ||
| کلیدواژهها | ||
| استراتژی؛ تصمیمگیری استراتژیک؛ هوش مصنوعی؛ تابآوری سازمانی | ||
| موضوعات | ||
| مدیریت استراتژیک | ||
| عنوان مقاله [English] | ||
| Designing an Interactive Human-Centered and Artificial Intelligence Strategic Decision-Making Framework to Enhance Organizational Resilience | ||
| نویسندگان [English] | ||
| Seyedeh Roya Kalati1؛ Asadollah Kordnaeij2 | ||
| 1Assistant Professor, Department of Physical Education and Sports Sciences, Faculty of Humanities, Shahed University, Tehran, Iran. | ||
| 2Professor of Business Management Department, Faculty of Management and Economics, Tarbiat Modares University, Tehran, Iran. | ||
| چکیده [English] | ||
| In today’s turbulent and complex environment, Iranian football clubs face multidimensional challenges such as global crises, severe financial constraints, and rising stakeholder expectations, which highlight the necessity of strengthening organizational resilience. This study aimed to design a human-centered, AI-based interactive strategic decision-making framework to enhance resilience in these clubs. A mixed-methods research design was employed, including a systematic review of 52 scientific sources, 15 semi-structured interviews with experts, qualitative data analysis using MAXQDA 2022, and DEMATEL analysis with the participation of 12 experts.The findings revealed that transformational leadership and artificial intelligence capabilities are the most important causal factors, while cultural–ethical barriers play a weaker constraining role. In contrast, organizational learning culture, human–AI interaction, organizational agility, and resilience dimensions (shock absorption, adaptation, and transformation) emerged as dependent variables. Transformational leadership demonstrated the highest level of prominence and influence within the relational network.Finally, the results indicate that artificial intelligence alone is not sufficient to achieve sustainable resilience, and its effectiveness depends on transformational leadership, the development of a continuous learning culture, enhancement of digital skills, and proactive management of cultural and ethical challenges. The proposed framework, emphasizing early threat prediction, real-time data analysis, and human–machine interaction, enables the transformation of crises into innovation opportunities and provides practical guidance for managers of Iranian football clubs in achieving sustainable competitive advantage. | ||
| کلیدواژهها [English] | ||
| strategy, strategic decision-making, organizational resilience, artificial intelligence | ||
| مراجع | ||
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